Voice & Tone
What does our brand sound like?
We welcome and care for everyone!
Our brand voice is warm, welcoming, and accessible. Whether posting on social media, sharing our message in an ad, or updating copy on our website, all content should convey a sense of acceptance, understanding, and trustworthiness.
Words and Phrases We Use
Patient-centered care
Income-eligible patients
Affordable
Convenient
Welcoming
“Continuity of Care”
“Affordable care and prescriptions—all in one place.”
“Your family’s medical home.”
“We welcome and care for everyone!”
“We work to bring their best to our patients—and our community—every day.”
“We’re proud to meet you right where you are, walk with you on your journey, and be part of celebrating your successes along the way.”
“We do more than care for you; we care about you.”